Author Topic: You're unable to connect your SMART Board to computer wirelessly  (Read 847 times)

shamsu

  • Sr. Member
  • ****
  • Posts: 303
    • View Profile
Issue:

After you install the Wireless Bluetooth Connection, the Ready light on the interactive whiteboard remains red and the SMART control panel displays a No SMART Boards are connected message. The interactive whiteboard doesn’t respond to your touch, and you’re unable to write or draw with digital ink.

Cause:

The firmware in the interactive whiteboard’s controller module doesn’t support the Wireless Bluetooth Connection hardware.

Solution:

Update your computer to the latest SMART software, and then update your controller module to the appropriate SMART product firmware.