Author Topic: AirLiner Wireless Slate Won’t Connect to a Computer Using a Bluetooth Connection  (Read 1000 times)

shamsu

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Issue:

You can’t connect an AirLiner wireless slate to your computer using a Bluetooth connection.

Symptoms:

After a successful pairing, you can’t reconnect the AirLiner slate and the computer when you turn the Airliner slate’s power off and then on. The blue light below the Airliner slate’s power button turns on for a few seconds and then turns off.

Solution:

To ensure that all components are working correctly, perform the following tests:

    Try connecting again. If you are unsuccessful after more than five tries, reestablish the initial connection between the wireless slate and your computer. For more information establishing a connection, see the instructions that came with your computer and adapter.

    Check that the slate’s battery is fully charged. The AirLiner slate will turn itself off when the power is low. Connect the slate’s AC adapter to a power source if you are unsure.

    Make sure your Bluetooth adapter has a clear line of sight to the AirLiner slate; move them closer together if they don’t.

    Turn off or move electrical devices, such as microwave ovens, that may cause interference. (See Background.)

    Use a different Bluetooth adapter.

If the problem persists, contact SMART Support.

Background:

Radio frequency (RF) energy radiates from almost all electrical devices. To reduce interference with the Bluetooth connection, move the interfering electrical devices farther away from the Bluetooth adapter.


chenlixiang

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Re: You're unable to open a file with SMART Notebook software
« Reply #2 on: January 21, 2017, 08:26:00 AM »
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