Author Topic: Touch behaves unexpectedly in SMART amp software  (Read 7640 times)

Prabu.L.S

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Touch behaves unexpectedly in SMART amp software
« on: April 03, 2015, 04:03:44 PM »
Issue
   When using SMART amp in Google Chrome, touch behaves unexpectedly.
 
Symptoms   
    When navigating in a SMART amp workspace, objects are selected and moved instead of scrolling through the workspace.
    While scrolling through the Shapes and Lines tab in a SMART amp workspace, a random shape is selected.


If you try orienting the interactive whiteboard or opening and closing the web browser, the problem still persists.

Cause   
The computer's screen resolution was changed and the computer was not rebooted or SMART Board WDK service was not restarted.

Solution   
Reboot the computer.


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