IWB & Projectors Annual MAINTENANCE
The service contract will entitle you to the below:
- Preventive Maintenance: This will be carried out every 3 months (i.e. 4 services during the year)
- Service calls: The service dept. will attend to 12 calls (inclusive of preventive Maintenance calls) by the customer on faults on the equipment during the period contract.
- Consumables: Consumables like Projector Lamps, SMART Board Pens, etc will be purchased by the client but no labour charge for fitting, changing or adjusting the consumables.
- Spares: An estimate for any spares required will be given and upon receipt of Local Purchase Order the parts changed. No Labour charge will be levied for fixing the spares.
- Standby Units : In event of a major breakdown on the Projector, we shall provide you with a free standby projector and carry out repairs.
The estimate for parts in (d) is approved and a Local Purchase Order issued.