Server support and management
Our server management solution includes proactive support, comprehensive server monitoring, hardware and resource trend reporting, hardware repair, operating system patch monitoring, alerting and installation services. We have in-house expert hosting and networking teams to monitor, diagnose and support
servers from the hardware level all the way up to the operating system.
For each monitored server we set up a comprehensive run-book that records the procedures required to administer the system, including contingency handling. Through performance counters and optional agents, we can provide a history of server activity, including disk usage, CPU utilization and network activity.