Technical FAQs - Smart Software FAQs

Installing multiple SMART software products on the same computer

A: The icon in the notification area or Dock provides the options for whichever SMART software product was installed last.

A: If you need to remove one SMART software product, we recommend that you remove all SMART software products and then re-install the ones you want to keep. When you remove a SMART software product, SMART Product Drivers is removed, which can lead to unexpected behavior and limited functionality in any remaining SMART software products. Fully re-installing the software you want to keep prevents this from happening.

A: This depends partly on the order of installation. SMART Meeting Pro PE 1.2 software uses a different screen capture mechanism than SMART Meeting Pro 4.0 SP1 and SMART Notebook 14 software. If the SMART Meeting Pro PE 1.2 screen capture application appears, it's safe to expect SMART Meeting Pro PE 1.2 software to display the captured area. If the SMART Meeting Pro 4.0 SP1 or SMART Notebook 14 screen capture application appears, the application that was installed first (SMART Meeting Pro 4.0 SP1 or SMART Notebook 14 software) will display the captured area.